Every Sweat Shaper style also features a size chart on their respective product page. Please feel free to contact us or email us at support@shopsweatshaper.com. We are always happy to help you find your perfect fit.
Before wearing Sweat Shaper for the first time, be sure to wipe down the inner lining with a damp cloth. Use a clean cloth to dry the Sweat Shaper or air-dry. To clean and care for your Sweat Shaper: - Machine wash, COLD, gentle cycle. - Allow Sweat Shaper to air dry before next use. Or - Use a damp cloth with a gentle soap or mild detergent. - Wipe the inner lining repeatedly and then rinse away the soap with cold water. - Allow Sweat Shaper to air dry before next use.
NEVER machine dry or use a hot iron on your Sweat Shaper. Failure to follow these instructions may cause damage to the Sweat Shaper fabric. If your Sweat Shaper fabric becomes damaged, discontinue use and contact us at support@shopsweatshaper.com so we can help.
Sweat Shaper does not guarantee a specific amount of weight loss and is not intended to cure, prevent, diagnose, or treat any disease, specific medical condition or health problem. Your results may vary based on starting weight, diet, exercise, and length of product use.
When placing your order, please be sure to input the correct shipping address. If you know that you incorrectly entered your address or did not put your apt/unit number, please email us immediately at support@shopsweatshaper.com.
Unfortunately, we cannot intercept a package on your behalf after it has already left our facility. You can attempt to intercept the package by following the below steps:
Once we obtain the tracking number from USPS, it will then be emailed to you. With the tracking number, you can try and intercept the package before it is delivered. Please note if the package is already marked as "delivered" or "out for delivery," this option is no longer available.
To begin, please login or create an account with USPS here: https://reg.usps.com/entreg/LoginAction_input
1. After submitting your request, you'll be provided an estimated total (intercept fee plus estimated Priority Mail® postage, if applicable). USPS will then attempt to intercept and redirect the shipment.
2. If the shipment is intercepted, your credit card will be charged the $15.25 Package Intercept fee plus any applicable postage. If the actual postage is greater than estimated, the additional postage will be charged accordingly.
3. Your shipment will be redirected back to us, where once received, we can reship it to your new address or have it held at your local Post Office for pickup.
If you were unable to intercept your package, we would be happy to provide a discount code for money off a new order.
Visit our returns & exchanges page here.
When placing your order, please be sure to input the correct shipping address. If you know that you incorrectly entered your address or did not put your apt/unit number, please email us immediately at support@shopsweatshaper.com.
Unfortunately, we cannot intercept a package on your behalf after it has already left our facility. You can attempt to intercept the package by following the below steps:
Once we obtain the tracking number from USPS, it will then be emailed to you. With the tracking number, you can try and intercept the package before it is delivered. Please note if the package is already marked as "delivered" or "out for delivery," this option is no longer available.
To begin, please login or create an account with USPS here: https://reg.usps.com/entreg/LoginAction_input
1. After submitting your request, you'll be provided an estimated total (intercept fee plus estimated Priority Mail® postage, if applicable). USPS will then attempt to intercept and redirect the shipment.
2. If the shipment is intercepted, your credit card will be charged the $15.25 Package Intercept fee plus any applicable postage. If the actual postage is greater than estimated, the additional postage will be charged accordingly.
3. Your shipment will be redirected back to us, where once received, we can reship it to your new address or have it held at your local Post Office for pickup.
If you were unable to intercept your package, we would be happy to provide a discount code for money off a new order.
We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout. It’s a safe and simple way to get the stuff you want, when you want it.
Here’s how it works:
Step 1
Add products to your cart and select “Klarna” when you check out
Step 2
Enter a few personal details and you’ll know instantly if you’re approved
Step 3
Klarna will send you an email confirmation and reminders when it’s time to pay
Step 4
You can complete your future Klarna purchases with just one click
Pay online or in the app Review your latest purchases and make payments in the Klarna app or online.
● Download the Klarna app: https://www.klarna.com/app
● Log in online: https://app.klarna.com/login.
● Chat with customer service: https://www.klarna.com/us/customer-service/
Safe and secure With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorized purchases.
Frequently asked questions Visit our FAQ (https://www.klarna.com/us/customer-service/) page to find out more about using Klarna.
Purchased Route Protect and need to file a shipping issue? File here
Reorders: Route will reorder the items, but please note that items can only be replaced depending on in-stock availability. All reorders have Route Shipping Protection added, for free!
When you add Route Protect, you can easily file an issue for a lost, stolen, or damaged package. When you file an issue, it will be reviewed for approval for a reorder or refund within 1-2 business days.
When you add Route Protect at checkout, you can easily file an issue for a lost, stolen, or damaged package. When you file an issue, it will be reviewed for approval for a reorder or refund within 1-2 business days.
If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at support@shopsweatshaper.com and we will be happy to work with you to remedy the situation.
You can also file a shipping issue on Route’s app or via the web here.
Haven’t downloaded the app yet? Download here
Marked As Delivered (Stolen)
Issues can be approved no earlier than 5 and no later than 15 days from when it was marked delivered Orders over $100 USD require a police report
Stuck In Transit (Lost)
Issues can be approved no earlier than 7 days and no later than 30 days from the last update (US), 60 days from order date Issues can be approved no earlier than 20 days and no later than 30 days from the last update (International), 60 days from order date
Damaged
File issues for damaged items with photos of the package and item (required) and no later than 15 days from when it was marked delivered.
Our privacy policy is here.
FOLLOW SWEAT SHAPER™ ON INSTAGRAM
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Free Shippingon US orders over $59
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Free Returnsand no-hassle exchanges
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Ships from USAdomestic delivery in 4-7 days